Shipping policy
📦 Shipping Policy
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Standard: 1–3 business days
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Express: 1–2 business days
Delivery on weekdays only — no weekend deliveries.
⏳ Delivery time starts after dispatch (processing not included).
📲 Tracking is sent via email/SMS by the courier. Customers are responsible for tracking their orders.
🚚 ONYÉ Jewels is not liable for courier delays once dispatched.
📦 Missed deliveries: After 2 failed attempts, the parcel is returned to the warehouse. Re-shipping fees will apply.